Privacy Policy

This Privacy Policy describes how Ilkley Pride (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (the “Website”).

Information We Collect

We collect the following types of information when you use the Website:

  • Personal Information: This may include information you provide when you fill out a form on the Website, such as your name, email address, phone number, and mailing address.
  • Non-Personal Information: This includes information that does not identify you personally, such as your browser type, operating system, IP address, and the pages you visit on the Website. We may also collect information about your browsing activity on the Website through cookies and other tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • To operate and maintain the Website;
  • To process and fulfill your orders;
  • To send you information about Ilkley Pride events, activities, and special offers (with your consent);
  • To respond to your inquiries and requests;
  • To improve the Website and your shopping experience;
  • To comply with legal requirements.

Ecommerce Specific Information

Payment Information: We use a secure payment processor to collect your payment information. We do not store your full credit card details on our servers.

Order History: We store information about your past orders to improve your shopping experience and to comply with tax regulations.

Sharing Your Information

We will not share your personal information with third parties without your consent, except in the following cases:

  • To service providers who help us operate the Website and process your orders, such as payment processors and shipping companies.
  • To comply with legal requirements or to respond to a subpoena or court order;
  • To protect the rights and safety of Ilkley Pride, our users, or the public.

Data Security

We take reasonable steps to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Your Choices

You can choose to opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails. You can also control cookies through your browser settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on the Website. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@ilkleypride.co.uk